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Employee Spotlight: Ray Emer, Lead Pool Bar Bartender

“Setting the ‘Bar’ Higher”

Ray Emer has been a bartender at ‘Tween Waters Island Resort & Spa at the Oasis Pool Bar & Grille since 2017 but has been in the business of owning restaurants for 25 years with his wife Jewell. Despite his past work and experience, Ray still says working at ‘Tween Waters is the best job he’s ever had, next to being a husband and father.

Ray was first drawn to bartending because of the personal connections that are formed with visitors every day that are different and special. He says it makes his hour-long trek to work every day worthwhile. A day does not go by that Ray doesn’t engage with a guest that has been returning year after year, and the best compliment to him is hearing their stay was memorable and that they look forward to seeing him again next time.

Most are surprised to learn that the silver-haired smiley tender behind the bar raised a Military veteran (Ray Jr. 36) a Lawyer (Erik 35) a Dentist (Kyle 33) a Teacher (Angela 25) and yes, another Bartender (Hunter 23).

Ray, AKA “Mr. Delicious” (after one of our best pool bar concoctions) has worked for other Sanibel and Captiva establishments, but says he’s grateful to work for such a supportive Executive team that focuses on the experience of our guests at whatever the cost. He believes in the SCBR philosophy that a person who feels appreciated will always do more than is expected. That’s why Ray’s proudest accomplishments include helping develop his team, increasing guest satisfaction scores and building sales month after month. He wants to set the “bar” higher and add value to the guest experience as well.

When he’s not tending bar, he enjoys the resort like any guest: hanging out at the pool decks, chilling on our docks at the marina, dining in our restaurants, paddling our canoes thru the mangroves, sun bathing and shelling the beach. He’s been to Paris, Hawaii, and every theme park in Florida, but he still thinks where he works is the “best hidden jewel.”

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Introducing Sanibel Captiva Island Vacation Rentals

Vacation rentals just got a whole lot better on Sanibel and Captiva Island with the launch Monday of the new Sanibel Captiva Island Vacation Rentals — one of the largest vacation rental companies on Sanibel and Captiva Islands, Florida, with currently more than 150 properties in its extensive inventory of luxury, boutique rental homes, cottages and condos. The brand represents the merger of vacation rental properties from ‘Tween Waters Island Vacation Rentals and Re/Max of the Islands Vacation Rentals, which occurred earlier this year.  For rental information or to place your vacation rental in the SCIVR program, visit www.SCVacay.com or call 239.472.5050.

Sanibel Captiva Island Vacation Rentals has been rebranded to reflect the best of both Sanibel and Captiva Island, promoting the dual locations for vacation rentals that the vacation rental company offers. This new branding and business model will include an 8-part Concierge Program for owners and prospective owners, and exclusive Renter’s Rewards that reward guests with $100-plus of valuable discounts, in conjunction with the Sanibel Captiva Beach Resorts brand, to focus on both owner satisfaction as well as guest satisfaction.

“We look forward to making the vacation rental experience the best it’s ever been — in service, in revenues and in guest satisfaction,” says General Manager Doug Babcock. “We felt a fresh name with an upscale visual presentation that reflects both islands and both companies was an important step in this process.”

This new and altogether better vacation rental company is 85 years in the making — founded on award-winning island hospitality marketing through the Sanibel Captiva Beach Resorts properties. Vacation rental guests benefit through a variety of advantages including a large search set of properties, Renter’s Rewards (including coupons) and the use of many partner resort amenities. Owners benefit from this partnership through the robust marketing, personalized concierge approach, and 50-plus years of real estate and vacation rental expertise on Sanibel and Captiva. Sanibel Captiva Island Vacation Rentals is managed under Doug Babcock, with Sales Manager Jackie Royka and Sales Associates Rachel Walsh and Sue Plein.

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Happy Returns — Return to ‘Tween Waters with a 25% Discount!

Thank you for your patronage and patience with our area’s recent water quality issues. If you visited any Sanibel Captiva Beach Resort July 1, 2018 or later, we’d like to welcome you back with a special 25% discount on your next stay — one, two, three, four or five nights — now through January 31, 2019. Book now at 800.223.5865 and mention your previous reservation date with our friendly reservationists to redeem!

 

 

 

*Valid on new reservations only. Not valid during national holiday weeks. Book now to January 31, 2019. One reservation per household, per previous reservation. Previous reservation must have occurred after July 1, 2018.

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Holiday & Christmas Event at ‘Tween Waters Island Resort & Spa

There’s no lack of fun and holiday cheer to spread here at ‘Tween Waters, starting with our annual Thanksgiving buffet followed by a full day of Tree Lighting celebrations, sunsets arias and a special pre-holiday accommodations offer. Check out the details:

Turkey Turkey Turkey. Gobble Gobble Gobble up a fantastic Thanksgiving feast at Crow’s Nest and Captiva House November 23, 2017, with favorites like a roasted turkey and classic homemade gravy carving station and roasted redskin smashed potatoes and new variations like vegan spinach ravioli and califlower au gratin. Captiva House Buffet Hours 12-8PM. Crows Nest Buffet Hours 2-8PM. Call for reservations: 239-472-5161 x 421 OR book online via captiva-house.com Open Table reservations. Check out the full menu here.

Launch the holidays right with the brilliant sight of the annual Tree Lighting Ceremony, November 24, 2017,  at ‘Tween Waters Island Resort & Spa. NEW this year, we’ll be celebrating for hours, starting CJ the DJ spinning by the family pool noon-3PM, holiday tuns beachfront 4-6PM, live music from Gatlin at 6PM while 100,000 lights come to life around the property with the lighting of the gigantic 30-foot tree overlooking the Gulf of Mexico, followed by a colorful fireworks display starting around 7PM choreographed to holiday music. Continue the party outside with music by CJ the DJ after fireworks, or head inside to the Crow’s Nest for dinner and another performance by Gatlin.

Seeking more holiday fun and magic? Prepare to be inspired by sunset operatic arias live on the beach at ‘Tween Waters Island Resort & Spa on Saturday, November 25, 2017. Beginning at 5PM opera singers Alicia Branch and William Strattford will fill the beach with beautiful music, only matched by our gorgeous nightly sunsets. Cash bar available. Make the evening an event with dinner reservations at Crow’s Nest or Captiva House: https://captiva-house.com/

Like Santa, ‘Tween Waters also loves to give, which is why when you book a reservation midweek Sunday-Thursday November 26-December 21, 2017, you’ll save 50% off guestrooms, studios and one-bedroom suites and 30% off cottages and two- and three-bedroom suites — plus extend your stay and we’ll pro-rate the weekend! PLUS, your multi-night stay includes FREE continental breakfast buffet, FREE wi-fi and no hidden resort fees, and a FREE $100-value resort coupon book on any reservation through 2017! Call only, BOOK DIRECT, 800-223-5865! Saving this much means spending more on presents for the ones you love during the holidays.

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Introducing ‘Tween Waters Island Vacation Rentals: Southwest Florida’s Newest Upscale Hospitality Brand From Sanibel Captiva Beach Resorts LLC

Captiva, FL — Sanibel Captiva Beach Resorts LLC, one of Southwest Florida’s top hospitality management and marketing companies, is proud to introduce the new ‘Tween Waters Island Vacation Rentals. Specializing in high-end vacation homes and condominiums on Captiva and Sanibel Islands, Florida, ‘Tween Waters Island Vacation Rentals officially launches May 1, 2017.

'Tween Waters Island Vacation Rentals‘Tween Waters Island Vacation Rentals is an extension of the legendary ‘Tween Waters Inn Island Resort & Spa of Captiva, rated Captiva’s top resort on TripAdvisor.com. The new ‘Tween Waters Island Vacation Rentals will enhance visitor experiences to Southwest Florida via the parent corporation’s history of hospitality excellence that was first founded in 1931.

“There’s always a demand for highest quality Captiva and Sanibel vacation rental homes and condos among a certain market group,” notes Doug Babcock, Chief Operating Officer of Sanibel Captiva Beach Resorts. “Larger families with children, family reunions, wedding parties and others who enjoy the more private and independent advantages of vacation rentals can now access a variety of rental options that include the legendary ‘Tween Waters reputation for quality and excellence.”

Among those advantages are discounts to various Sanibel Captiva Beach Resorts restaurants and recreational options that no other vacation rental company can offer — well over $100 in savings for consumers.

At the same time, Babcock notes that vacation rental homeowners will benefit greatly, too, by both the powerful and award-winning branding and marketing of Sanibel Captiva Beach Resorts among web, digital, social and public relations strategies that will reach more than 1 million potential renters annually — meaning greater return for their vacation rental home or condo investment. Plus, each vacation rental homeowner will be serviced by a concierge assigned to his or her property with personal service and attention to detail.

‘Tween Waters Island Vacation Rentals is found online at www.TWIVacay.com. Telephone contact is 844.TWI-VACAY (894.8222).

About Sanibel Captiva Beach Resorts LLC
Sanibel Captiva Beach Resorts LLC is among Southwest Florida’s top and most experienced hospitality management and marketing organizations. SCBR operates four of Sanibel and Captiva Islands’ top beach resorts that comprise more than 300 quality accommodations, from beachfront suites to classic seaside cottages, including: ‘Tween Waters Inn Island Resort & Spa of Captiva Island, Florida; West Wind Inn of Sanibel, Florida; Beachview Cottages of Sanibel, Florida; and Castaways Cottages of Sanibel, Florida (at Blind Pass). The organization also excels in food and beverage service with five dining outlets, plus outstanding banquet services and facilities for weddings, corporate meetings and family reunions. In addition, Sanibel Captiva Beach Resorts manages and markets two marinas, numerous recreational amenities (discounted golf, tennis, water sport and more), retail outlets and a day spa.

Learn more at www.SanibelCaptivaBeachResorts.com.

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Introducing Our One-of-a-Kind Million Dollar Breakfast Giveback!

Breakfast Policy GivebackEarly in 2017, ‘Tween Waters Inn Island Resort & Spa surveyed more than 30,000 of our past and future guests and asked them one question: How do you like your breakfast served?

For years, ‘Tween Waters Inn has provided continental breakfast buffet as an amenity with your room rate. But we heard that more and more of today’s guests wanted a choice regarding breakfast. So we asked — and the majority of those 30,000 we asked told us they preferred the option of choosing the kind of breakfast they want, rather than paying for something they may not want.

As a result, starting January 3, 2018, breakfast will be 100% your option. Instead of continental breakfast buffet included in your room charge, you can choose a delicious hot breakfast from our Captiva House menu. A light breakfast, like coffee and a bagel. You can choose to eat in your room. Or skip breakfast altogether.

Here’s the best part: In return, we’re reducing our rates 8% across the board — that’s every room, every night — which amounts to what could be $1 million you, our guests, could save next year!

Great savings. And your choice on breakfast. We think that’s a win-win for you. Thank you as always, from all of us at TripAdvisor’s top-rated Captiva Island resort!

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Plan Your Captiva Holiday Party Today

It PAYS to plan ahead! Reserve your company or employee holiday party now, and when you and your work companions stay November 29 to December 18 you’ll enjoy 30% off weekends and 50% off Sunday through Thursday on every reservation! Plus, with four fantastic venues to celebrate and party, there’s even more to love!

So go ahead, celebrate the holiDAYS (and nights) and the legendary ‘Tween Waters Inn.

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Summer Vacation and Holiday Packages at ‘Tween Waters Inn

With all of the craziness during the school year, summer is a chance to relax and enjoy — and what better way to relax than a serene, Gulf-tween-Bay location like Captiva Island?

Leave the lines of theme parks behind, sit by a less chaotic pool with a cool drink in hand (sans mouse ears) and think about the alternative to rides, hot and cranky kids who just need a cool ocean breeze, and expensive added fees and amenities —  you’ll find your escape at ‘Tween Waters Inn!

SUMMER FREEBIES: We’re serving up summer with a side of spectacular (say that ten times fast!), including a FREE night and dining credit, all summer long! That’s right, through September 30, stay 3 nights and we’ll throw in an additional night FREE, plus $50 FREE dining credit, FREE continental breakfast buffet, FREE wireless internet, FREE parking & NO hidden resort fees OR stay 5 nights and we’ll throw in another night FREE, plus $150 dining credit and all the FREEBIES! GET THIS OFFER NOW by calling 800-223-5865! (Not valid on cottages and 2- and 3-bedroom suites, not valid on holidays, cannot be combined with any other discount)

LABOR DAY WEEKEND: Holidays are a special time at ‘Tween Waters Inn, and also in high demand! Typically holidays are excluded from discounts and sales, but this Labor Day weekend, when you stay three and five nights, you’ll receive our multi-night package rates! (Complete with FREE breakfast, FREE $100-value coupon book, FREE wifi, parking, and more!). Call for details, rates and availability: 800-223-5865 (and call soon, holidays book fast!)

 

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SHOP ON CAPTIVA AND SAVE!

Shop on Captiva Island at Pelican’s Roost, the on-property store at ‘Tween Waters Inn Island Resort & Spa and save!

This April, take an additional 20% off the already marked discount on sale merchandise at The Pelican’s Roost (Example: Marked 50% off, take a total of 70% off the original price)!

Located bayside, Pelican’s Roost featured a wide array of brand name footwear, including Sperry, Brighton, Reef and more, t-shirts, sundresses, sunglasses and the perfect memorabilia for your Captiva Vacations.  You’ll find the latest from collections, and discounts of 20% to 50% on selected styles for both men and women.  No matter what the occasion, find it at Pelican’s Roost at ‘Tween Waters Inn.

(Valid April, 2015 unless otherwise indicated)

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Marina Sale at ‘Tween Waters Inn

From the Gulf of Mexico west to Pine Island Sound east, adventure is calling you at ‘Tween Waters Inn on beautiful Captiva Island. Deep sea or near shore fishing. Island hopping and stopping. Beach shelling. Breathtaking sightseeing. Eco-adventures among mangrove keys and nature’s beauty. Even up-and-away adventures over the islands. And now, you can save when you reserve your boat slip in August!

ANCHORS AWAY: STAY TWO, GET ANOTHER FREE: We’re already thinking about August here, and for boaters looking to get in on these awesome summer savings, beginning August 4, you can also stay two nights and receive an additional night free, or stay three nights and receive an additional two nights free. Excludes holidays. Call the Marina at 800-223-5865 x 3 to reserve your spot!

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